So i no longer need to use turbo tax but they already took the money out my account
Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
BUT they don't usually give refunds for the Online version since you don't have to pay until you file or want to print. By paying you are saying you are satisfied. The satisfaction guarantee only applies to the Desktop CD/download program
@VolvoGirl wrote:
BUT they don't usually give refunds for the Online version since you don't have to pay until you file or want to print.
Right, because once you pay you can print and mail the tax return. If TurboTax gave refunds then everyone would simply use the software, print and mail the tax return and request a refund and TurboTax would go bankrupt.