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New Member
posted Jul 26, 2021 5:53:29 PM

How do I cancel magazine subscriptions that I got through Turbo Tax? When I contact the magazine directly they say I have to go through the agency it was set up through.

0 8 1494
8 Replies
Level 15
Jul 26, 2021 6:00:27 PM

Turbo Tax is not in the magazine subscription business ... sounds like you got scammed.  

 

 

Level 15
Jul 26, 2021 6:13:35 PM

 I know this has come up in the past, but it's been a while since I've seen anyone ask about it.    Did you receive a survey and magazine offer when you finished filing online?  Was it a year or two ago or longer?   I believe that's handled by a third-party marketing company.

 

Phone TurboTax Support.   They may be able to tell you who the third-party company is that does that magazine marketing.

 

If you have any trouble getting info from Support, report back, and I'll see if a Moderator can help find any info.

 

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or you can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

Level 15
Jul 26, 2021 6:28:09 PM

I have an old note.  Might be from 2016......

If you ever see any customers asking for assistance with any of these survey issues you can refer them to help@bizrate.com

Level 15
Jul 26, 2021 6:29:49 PM

@VolvoGirl    Thanks.  I knew there was a Lounge thread on it at one point in the past.

Level 15
Jul 26, 2021 6:33:30 PM

Also, is your credit card being charged?   If so, there may be a charge description that lists the company and a phone number in your credit card online account. 

Level 15
Jul 26, 2021 6:37:28 PM

Don't know if these links will still work and I don't have access to the lounge anymore anyway.

 

Magazine subscripions and the BizRate Survey

Couple Lounge Posts Aug 2016

https://ttlc.intuit.com/lounge/2900792?jump_to=comment_5509830

 

https://ttlc.intuit.com/lounge/2805745

Level 15
Jul 27, 2021 4:18:39 AM

@VolvoGirl   Lounge links not active.  

New Member
May 2, 2023 4:17:52 AM

Apologies for reviving this old thread, but I just wanted to say that canceling magazine subscriptions can sometimes be a bit of a hassle, especially when you've subscribed through a third-party agency like Turbo Tax. Have you tried reaching out to Turbo Tax to see if they can help facilitate the cancellation process? They may have a specific procedure or contact information that can make the cancellation easier.