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tom-rauscher-hennepin-us

Level 1

Question

How do I access my account without any e-mail or cell phone?

Forum|Forum|7 years ago
June 4, 2019
1 reply
0 views

Your product is not recognizing my information. When I enter information, it doesn't accept it. It just puts me into a loop.

TurboTax Live Deluxe Online

Level 5

If you can sign into your TurboTax account successfully but need to update your email address, we have instructions to help you. If you've forgotten your UserID or password try our account recovery process.

No longer have access to your email address or phone number and can't access your account? Update your info with the form below. We'll process your request during our regular business hours (8 am-5 pm PST, Monday-Friday). It may take up to 1 business day to be completed. If you submit after hours, we'll process the request the next morning.

For your security, only you can make changes to your TurboTax account. Our phone support team doesn't have access to update or modify your account information.

Be sure to fill out every field exactly as it appears on your account.

Before you submit - have you tried recovering your account with your phone number? It's the most successful way to recover your account.

https://ttlc.intuit.com/replies/7407503

Level 2

i just need a copy of my 2018 taxes , i can print them out on my printer.

Level 15

Try printing from the Print Center

Log back in your TurboTax account and "add a state" to open the return back up (you are not really adding a state, just to open it back up), then

Click on Tax Tools on the left side of the online program screen.

Then click on Print Center.

Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets

How to save the PDF

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-pdf/00/26234