I want to dispute a charge order# EFE5FGG83I20GXFA. I did not ask for TURBO TAX PREMIUM SERVICE: PAY W/REFUND & ANNUAL AUDIT DEFENSE H&B TAX YEAR 2017 $39.99 & I don't want it. The reason I have not received my IRS refund is because important info regarding my return was not transmitted successfully by Turbo Tax & this has caused a huge delay that is not my fault. Please resolve this ASAP. My future use of Turbo Tax & my recommendation that others use depends on you response. Chris Miller
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I didn't order premium I don't get much as it is and now u want to charge me for services that I was under the belief it was free service.
Turbotax charge me for TY2021 TurboTax Online Self-Employed DIY $89.00 But i do not self-Employed. Cheaters. Refund my money.
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I was unable to efile and I was charged 178$ plus 1.99$ and I need it credited back to my debit card
@customer service I was unable to efile and I was charged 178$ plus 1.99$ and I need it credited back to my debit card
@Woodswill2 wrote:
I was unable to efile and I was charged 178$ plus 1.99$ and I need it credited back to my debit card
If you used the TurboTax online editions there is no charge to e-file a tax return. The TurboTax online account fees are for the use of the software to assist in completing a tax return. The account fees are the same whether the tax return is e-filed or printed for mailing.
If for some reason your tax return cannot be e-filed then the return will have to be printed, signed, dated and mailed.
See this TurboTax support FAQ for how to print and mail a tax return using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turbotax-online/L5bwuqXGy_US_en_US