Can you please downgrade me to the least costly TurboTax package?

Yes you can downgrade to our least costly program - the Free Edition.  We can not switch that for you as we do not have access to your account information, however you can change it yourself.

 

Before switching to the IRS Free File Program delivered by TurboTax, it’s important to make sure you’re eligible for the product. If you answer yes to any of these question, you qualify:

• Is your adjusted gross income (AGI) $36,000 or less?
• Were you active duty military in 2019 with an AGI of $69,000 or less?
• Do you qualify for the Earned Income Tax Credit (EIC)?

To switch to IRS Free File Program delivered by TurboTax.

1. Sign out of your existing TurboTax account.
2. Go to the IRS Free File delivered by TurboTax website and sign in to your same account from there.
3. Select Yes, switch to IRS Free File Program delivered by TurboTax when asked, and Continue.

If you can't file using the Free Edition,here are the steps to review your fees, while in TurboTax follow these steps:

• While in your Tax Home,
• Scroll down to Tax Tools,
• Select Tools,
• Select My Fees.

Follow the directions to remove any unwanted charge:

• Remove PLUS Help & Support
• Remove Pay With Your Refund
• Remove Premium Services Benefits
• Remove MAX Defend & Restore
• Remove a state
• Clear and start over to remove all fees and start from scratch.