After many "technical difficulties" and other delays in collecting all the correct info for my TY2020 return I was finally ready to file today (1/12/2022) and a message pops up saying
E-filing is Closed for the Season, You Can File by Mail
You can still file this return, but you'll need to walk through printing and filing by mail. TurboTax e-filing closed for the tax season on October 15, 2021 (Learn More)
I clicked Continue at the bottom of the page and the next page said TurboTax recommends e-filing!
click Continue again and it is walking me through the steps for e-file!
Should I continue through the steps to e-file?
Is e-filing back open for TY2020?
You can no longer efile a 2020 tax return using TurboTax. You must print and mail your return. The program will not let you efile the return.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Then why is it still offering e-file AND walking me through the steps?
Are you in the in the desktop software----it will "offer" e-filing until you try to actually e-file and then the software will recognize that you are past the deadline to e-file. E-filing from TurboTax is permanently closed for 2020 returns. You cannot e-file it. Choose file by mail. Print it , sign it and date it in ink and mail it in.
If you are using the 2020 Desktop program to do 2020 continue on and just ignore any errors it will give you about Efiling. You have to print and mail prior year returns.
ps....Then when you efile 2021 enter zero for the 2020 AGI since you are filing 2020 late.
@mariagonzales You have added on to someone else's question. What is your question? Are you trying to efile 2020 or 2021? If you haven't filed 2020 yet or filed late try entering 0 for the 2020 AGI to efile 2021.
@mariagonzales And what did you pay twice for? If you already paid for 2020 Online you don't gave to buy the Desktop program to finish. You can call and ask for the Desktop program.
@mariagonzales OR did you efile 2020 recently and it made you pay for Online again? Sorry but Online is now only for 2021. So if you efiled, you may have filed your 2020 return on the 2021 forms and it thinks you were filing 2021. That's why it won't let you efile 2021 again. Print out your return and see if your filed the right year income on the right year form.
How to get a copy after Efiling or printed for mailing.
Isn't that the purpose of a forum? lol I have my own thread. Is that legal to change your AGI?
That link does not say how you can get a copy after e-filing something that can't be e-filed. lol
So e-filing is only available on the desktop version now? Why is this not stated somewhere on their website!
Yes you can change the prior year AGI. It is only used to verify you to efile. If you filed 2020 late or the IRS has not processed your 2020 return yet they don't have your AGI on file to verify you to file your 2021 return. It's very common.
in a reply to someone else's question there was a link posted to another intuit forum that stated
**Can I e-file prior-year individual returns?
Yes. You can generally e-file the currently due tax year and two prior years. Extension filings are only available for the currently due tax year.
**What about prior-year state returns?
Many states support e-filing the currently due tax year and two prior years, just like the IRS. Exceptions include Rhode Island and Maine. Rhode Island only allows e-filing of current-year returns. Maine allows e-filing for two prior years by individual taxpayers, but only supports the current year and one prior year for business returns. Check your state’s website for more details.
Which confuses me even more. So I am just trying to double double check because e-filing would have taken a rather big load off my shoulders right now.
We've had substantial property losses along with multiple life altering events in the last few years.
(As, I know, have many others) I don't currently have a printer. Or a car. In order to "print it, sign it in ink and mail it" I have to take the bus somewhere I can print it, usually I'd say the library but they have very limited hours and access right now so I would have to take time off work. After I get it printed, and signed in ink, its another trip on the bus to the post office. We've had high temps in the teens the last few days.
So, I was just REALLY hoping I could e-file today.
@mariagonzales Yes you can still efile from Online version or Desktop program. I don't understand what problem you are having. But you can only efile a current year 2021 return. I have a feeling you efiled your 2020 return now in January 2022. In that case it was efiled as your 2021 return not 2020. So it thinks you already filed 2021 and won't let you file your real 2021 return.
Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
How could they not be done processing it after a year?
That can't be very common if it has never happened to me before.
Sorry Turbo Tax can only efile the current year returns. Some other places like a local CPA or EA might be able to efile prior years. And maybe from the professional Intuit accountant programs. But not here in Turbo Tax.
@Critter-3
@mariagonzales Yes it's very common for 2020 returns. Millions are still waiting for 2020 returns to be processed and to get their refunds. Even people who filed last February are still waiting and posting here looking for the refund. You are not alone.
So how are we supposed to know when they are done? So we know how much to put as out AGI?
Sorry you are not understanding me. Good luck. Call support
Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
@mariagonzales You are very very confused. Hover your mouse over the Level 15 people's names in this thread or click their username to see how many people we have helped. VolvoGirl is not trolling. She is trying to help you. She has many years of experience and expertise with this software. See your other thread for some other attempts to help you.
If your 2020 return was accepted after April 15 last year the IRS doesn't have the AGI on file in the right server/database to lookup to verify you. So you have to enter zero AGI to efile 2021. That happened to a lot of people.
What error message do you get when you try to efile 2021? Why is it rejecting? It could be another reason. Like someone you don't know made a mistake and accidentally entered a wrong ssn on their return and entered your ssn by mistake.
When did you file 2020?
@MissEEE333 This has become a very confusing thread because two users are posting to it at almost the same time. It seems that you are trying or want to e-file a previous year tax return. Your situation sounds dreadful and we sympathize, but e-filing is closed forever for 2020 or earlier year returns. You simply cannot e-file a 2020 federal or state return using TurboTax now. The ability to e-file from TurboTax software ended a couple of months ago. Only some paid tax professionals who have professional software can still e-file a 2020 return.
The only way to file a 2020 return is to print it, sign and date it in ink and mail it----and what you might have to do in order to achieve that will not be pleasant. You do have three years from the filing deadline to file the return if you are getting a refund. But of course the longer you wait to mail it, the longer it will be until you can get your refund.
Your 2021 return can be e-filed. Since you seem not to have filed 2020 yet, the IRS is not going to have a 2020 AGI in the system for you. So, when you want to e-file 2021, use "zero" as the AGI in order to e-file 2021.