It is a good idea to first clear your cache and cookies - which means removing all of the temporary programs that can gum up your web browser. If that doesn't work, try using a different web browser.
Here is a link on how to clear your cache and cookies.
You are probably better off having someone walk through the return with you to look at your entries so I recommend getting live expert help.
Here is a link to finding a TurboTax expert.
However, that requires upgrading your product which may be an expense you don't want. In that case you can call an expert and ask questions over the phone.
Here is a link to the TurboTax Phone Number.