Follow the instructions in this link here on how to download your TurboTax software.
If you need to get the download for another OS you need to call in and ask for the Mac download.
Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
I have called the support line 3 times and not successful in getting help. One sent a link supposedly for a download but it was a page from the Community Board which took me to a page for TurboTax online. The second told me my son can open his 2020 TurboTax and download the 2021 version with my authorization code; he tried it and TurboTax just tells him that his 2020 version is up to date. The third person told me I have to buy the Mac version separately, which I know is not true. It is really frustrating when their support is useless.
You will need to contact support again and ask for a push download. That is the only way to get the download sent to you.
What is the TurboTax phone number? - Intuit
[02/03/22 | 01:49 PM]
If you bought it from TurboTax, contact them directly.
If you bought it from a third party and have a license number, it is easy.
Go to your TurboTax account with intuit and click that you want to download TurboTax with a license number. https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=MYACCOUNTS&cgcview=downloads
Then put in the license number and choose Mac (you have the option to choose Mac or PC)