This is ridiculous....Credit card charged for 2024 TurboTax but no info about product delivery and now it's not available for download....also, no reasonable way to contact Intuit for help.
Did you go here? Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
There is no "delivery" of a plastic CD this year. They are not using CD's now. The desktop software is ONLY installed via download.
Access your downloads here
How do I download my software from TurboTax.com?
For TurboTax Download purchases, once you’ve received an order confirmation for your purchase, follow these instructions to download your TurboTax software:
purchased from amazon 10 minutes ago. don't know how to download to my pc
@Anton515 wrote:
purchased from amazon 10 minutes ago. don't know how to download to my pc
When you purchased the TurboTax 2024 software from Amazon you should have also received a license code for the software. If you have the license code then go to this TurboTax website to download the software - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
purchased from amazon. don't know how to download to my pc
went to the turbo tax download site and won't come up because they say it's taking too long to download. What do I do now?
Thanks for the URL link to download Turbotax SW, DoninGA. It would be really helpful if the download link on Amazon worked! ... but it doesn't. I obtained the 16 character SW key from my Amazon invoice details. Went to Download & Install TurboTax® Desktop 2024-2025 , downloaded Intuit Turbotax 2024 Premier to my PC. It was located in my PC's "Downloads" folder called "Windows_PC_Turbotax_Download". Double-left-clicked on the file and proceeded to install the TurboTax SW. Note: If you're new to Intuit, you'll have to setup an account with Intuit before you're able to activate the SW using the 16 character SW key. For Anton515, you need to be connected to a high speed WiFi router to download the SW because it's file size is ~400MB. That's probably why the download started to "spin". Amazon really needs to provide better guidance on how to download & install SW purchased via Amazon, plus a URL link that works properly.
I have the same problem. I bought from staples and started product installation. The UI was clearly different. I just thought Intuit had changed it. I didn't realize i was starting o/l version until I tried to save locally to complete it later. I need to switch. Help please.
@81paulgf wrote:
I have the same problem. I bought from staples and started product installation. The UI was clearly different. I just thought Intuit had changed it. I didn't realize i was starting o/l version until I tried to save locally to complete it later. I need to switch. Help please.
If you have the 2024 license code from your purchase, go to this TurboTax website to download the software - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
I cannot find my return. I get a finished product but I needed to add information
If you filed with TurboTax Online, here's How to Find My Return after Efiling or Printing.
If you've already Efiled, and need to Amend Your Return to make changes, wait until you receive your Refund. Amendments for 2024 are not being processed yet, so you can't Amend right now. Amendments won't go back and change your original return, they are processed separately and may take several weeks to process.
Here's more info on How to Amend a Tax Return.
Where did you purchase your 2024 TurboTax from? If from a vendor, you should get a link to download/install from them (email/receipt?).
If from TurboTax, check your Downloads folder on your computer. It may be there.
Here's more info on How to Download TurboTax Desktop.
trying
to down lode4 and keep getting to but I bought it at BJ Warehouse
All of the download links that I've found do no load:
- https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
Any suggestions? I have a licence key but I cannot actually download the software.
@fleminmo This has been posted many times. Where are you getting stuck?
How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd
@VolvoGirl Thanks for the reply. When I click on the link you provided, it says to go to InstallTurboTax.com to download the software. When I click this link it forwards me to this URL: https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/. This page never loads. A circle spins for a bit then it stops. I've tried closing my browser, restarting, etc. No luck.
URL: https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/ This is the correct link to download the TurboTax SW. When you get to the home page, you'll need to select the TurboTax SW purchased (i.e. Basic, Delux, Premier) and also the operating system (Windows or Apple iOS). If you have a decent internet connection, the SW will download in 30-60 seconds. You then need to go to your "Downloads" folder and double-click on the .ZIP file (for me it was called "Windows_PC_TurboTax_Download). Follow the install instructions, and eventually TurboTax will ask for your License Key (Case Sensitive). Once your License Key is accepted, your TurboTax install will finish and now your have the joy of several hours of work completing your tax return for Uncle Sam. Please Note: I do not work for Intuit. Just a normal guy (mechanical engineer by training), trying to do his taxes w/o having to pay a CPA hundreds of dollars for a task I can easily do myself (if only Uncle Sam would simply the tax code for normal wage earners). Good Luck!
Note: If you're new to Intuit, you'll have to setup an account with Intuit before you're able to activate the SW using the 16 character SW license key. Forgot to mention that in my prior reply.
This hotlink like two or three others does nothing but hover.
@Budledford wrote:
went to link, nothing happened
So, you have the 2024 license code and then you accessed this TurboTax link and nothing happened when you selected the software you purchased and needed to download - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
Is that correct? You did not see the window where you had to select either Windows or Mac? Did you check your download folder on your computer?