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I can't find my license code

SOLVEDby TurboTax25Updated November 22, 2023

Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax.

Note: The 2019 product has a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX).

Here’s where to find it:

  • If you obtained TurboTax Desktop from an authorized retailer, your license code is printed on the front of the insert in your box.
  • If you obtained TurboTax Desktop directly from TurboTax.com, your license code is printed on the packing slip.
  • If you obtained TurboTax Desktop through TurboTax Advantage, your license code is printed on the envelope.

Still can’t find your code? Contact us.

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