I'm using TurboTax Premier and in the Deductions section it doesn't allow me to import my itsdeduction entries. When I ask it to guide me through itsdeductible it wants me to manually add them all over again.
If you have TurboTax Deluxe or higher, importing your ItsDeductible donations is easy. Here’s how:
If you make changes to Its Deductible and want to import again, start again at step 2 above.
Note: TurboTax Free Edition and TurboTax Live Basic don't support Schedule A, which you’ll need to report charitable donations in ItsDeductible.
Cut and Paste from the in app help doesn't help. I already explained that it doesn't show that for me when I go into charitable deductions.
Yes. You may import your charitable contribution from ItsDeductible website You may need to sign up first to ItsDeductible website. Once set up, you can enter your charitable donations.
See, what is ItsDeductible, link for information.
On a MAC it is a separate line to select from Charities. Go back a screen from
where you manually enter it. Then above that is the import function. However as of 3/2/2021 The import function is broken on a Mac. You get the spinning pinwheel and TurboTax freezes and refuses to allow you to enter in your keychain password so you can go to into it to log into ItsDeductible. TurboTax has totally hosed you here. I have no resolution as of yet. I have upgraded my Mohave software on my Mac and still it doesn’t work.
This guidance doesn't align with the format of Premier. There is a button for "Add another charity" or Done with Donations. The question asking "Do you have an account with ItsDeductible" does not appear.
@ brimar503
wrote:This guidance doesn't align with the format of Premier. There is a button for "Add another charity" or Done with Donations. The question asking "Do you have an account with ItsDeductible" does not appear.
The buttons you described are near the end of entering donations, so it sounds like you already entered some donations. It sounds like you are at a summary screen titled "Review All Your Charities." The question asking if you have an ItsDeductible account is much sooner than that. But since you have already entered some donations, there are special steps to get to it.
What product version are you using--Online Premier or desktop software (CD/download)?
Once I know if you're using Online Premier, for instance, I'll give you 4 methods to get to ItsDeductible importing, and you can choose which method you want to use; i.e., which one works for you. You should be able to use one or more of the methods. All 4 work for me.
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ADDENDUM: In the interest of time, I went ahead and posted the 4 methods for Online Premier in my posting which follows this one.
@ brimar503
In the interest of time, I'll go out on a limb and assume you are using Online Premier. Here are 4 methods to get to importing ItsDeductible. All 4 methods work for me in Online Premier. I just tested them all again tonight.
[NOTE: If you're using desktop TurboTax (CD/download) for Windows, the first 2 methods will work there, too, and I have an additional method I can give you for desktop TurboTax for Windows, if necessary.]
Method 1:
Method 2:
Same as first method above, but in the Search box enter the term donations (without quotes), and then click the little magnifying glass icon (do not choose anything suggested in the dropdown menu or it might not work).
Method 3:
Method 4 :
i need to get my 2019 and 2020 tax returns and I do not know how to access them I need copies pls help me
The ItsDeductible program is still being updated for the current tax year and should be ready soon. Please wait until next week and try to access ItsDeductible again. If you are still having issues at that time, please reach out to Customer Support via the Contact Us page here.
You are SOOOOOO correct. On the MAC, the transfer does not work at all. You get the spinning wheel then a box appears that asks for the key, but that does not work. The contact number for Intuit does not work. There is absolutely no way to get help. I wonder what we are supposed to do?? This is my first terrible experience with Turbo Tax in25 years but it is a brick wall and I have already made all my entries into Its Deductible. UGHHHHH!
Assistance with entering your entries has been provided by clicking here. Also have you tried clearing your computers cache and refreshing? This may help. Assistance with doing so has been provided by clicking here.
How do I import 2021 its Deductable data to TurboTax on a Mac. I get the beach ball now. Using tax deluxe.
You can use the link provided below for assistance with entering your entries for Its Deductibles. If this does not resolve your issue, please reach back out here and let us know:
How do I import my donations from ItsDeductible?
No, sorry, but the problem still exists. I still am asked for my Intuit key and see a frozen screen with the spiraling wheel. Please help!!
@Marilyn89 wrote:No, sorry, but the problem still exists. I still am asked for my Intuit key and see a frozen screen with the spiraling wheel. Please help!!
I don't use a Mac, so I don't know if this FAQ will help any, but see if any of it applies to you, especially the part about resetting one's Mac keychain.
I'm having the same issue where I try to import and am in an endless cycle of the spinning pinwheel! I added Turbotax 2021 to the access and still can't get it to work. Any resolution?
@jasparrot wrote:I'm having the same issue where I try to import and am in an endless cycle of the spinning pinwheel! I added Turbotax 2021 to the access and still can't get it to work. Any resolution?
@macuser_22 or @SteamTrain Do you have any suggestions for this Mac user who is having trouble importing from ItsDeductible? Thanks!
@mesquitebean wrote:
@jasparrot wrote:
I'm having the same issue where I try to import and am in an endless cycle of the spinning pinwheel! I added Turbotax 2021 to the access and still can't get it to work. Any resolution?
@macuser_22 or @SteamTrain Do you have any suggestions for this Mac user who is having trouble importing from ItsDeductible? Thanks!
No idea since I have never used ItsDeductible.
You will not be able to complete your 2020 return using Turbo Tax Online. You will need to purchase the software and file that way. @jasparrot
You will not be able to complete your 2020 return using Turbo Tax Online. You will need to purchase the software and file that way. @jasparrot
Don't see what 2020 has to do with the issue @jasparrot is having.
Yeah the Main starting section Q at the top is from last year, but every one at the bottom is now dealing with 2021 MAC desktop software.'
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I have no idea what the issue is for a MAC...never used one.
@jasparrot wrote:I'm having the same issue where I try to import and am in an endless cycle of the spinning pinwheel! I added Turbotax 2021 to the access and still can't get it to work. Any resolution?
Are you currently able to log into ItsDeductible OK at the ItsDeductible website; i.e., with a browser?
Here's how you can speak to TurboTax Support by phone. Be sure to tell them you're using a Mac (I assume.)
Hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632