It’s saying I owe turbo tax for using a live agent and doing IL taxes

Your question is posting from online Live Deluxe---which indicates that you have used an online version that includes live help from an expert.  Did you use that help?   If so, you pay the "Live" fee for both the federal and state returns.

 

 

If you have not registered, paid or e-filed you can clear and start over in a lower version of the software.

CLEAR AND START OVER

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/clear-start-turbotax-online/L37BZFuBV_US_en_US?uid=m6b26ost

 

 

https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m5ydiw67

 

 

 

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

 

• Remove Premium Services
• Remove MAX Defend & Restore
• Remove a state
• Remove PLUS Help & Support
• Remove Pay With Your Refund