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New Member
posted Jun 4, 2019 9:31:17 PM

Is there a reason why when i tried to check my state return iowa.gov says ssn# and refund amount not found or doesn't match?

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1 Best answer
Level 15
Jun 4, 2019 9:31:18 PM

When you have filed and the returns accepted you should not be looking to TT for the current status of your refunds ... instead look to the Fed & State web sites  ....

First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - 
https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-surrounding-myths  
https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions



For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-co`nta``````````ct-my-state-department-of-revenue    


1 Replies
Level 15
Jun 4, 2019 9:31:18 PM

When you have filed and the returns accepted you should not be looking to TT for the current status of your refunds ... instead look to the Fed & State web sites  ....

First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - 
https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

https://www.irs.gov/uac/newsroom/irs-answers-common-early-tax-season-refund-questions-and-addresses-surrounding-myths  
https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions



For the states:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-co`nta``````````ct-my-state-department-of-revenue