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Level 2
January 30, 2026
Question

Why is my 2024 tax return missing from the list of previous returns?

  • January 30, 2026
  • 7 replies
  • 18 views
No text available

    7 replies

    TurboTax_Susan
    Level 15
    January 30, 2026

    If you used TurboTax Online, do you have more than one account? If so, the 2024 return might be there. Or maybe your return was done on a spouse/partner's account (if applicable)?

     

    You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/

     

    ybayanovaAuthor
    Level 2
    February 2, 2026

    This is not a satisfactory response. 

    Level 6
    February 2, 2026

    Have you tried logging in to your account using the above link and the correct credentials? We do not have access to your return due to security and privacy concerns.

    If you used TurboTax Online, use this link to log in to your account. ; https://ww1.2024.ca.turbotaxonline.intuit.com/

    To access your 2024 return, ensure that you use the correct credentials (username and password).

     

    If you have forgotten your password, use this link to reset your password: Reset Password.