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Getting started

2,134 Topics
4,586 Replies

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2134 Topics

robertrinellaLevel 1

I have been purchasing Turbotax version where the software installs on my computer forever and did not realize the purchase I made was for online edition.  I learned of this incorrect method after I registered the product.  How can I get it to be installed on my computer so that I can complete my tax manually on my own.

6 months ago

nicky14912Level 1

Getting started

The income total is 4226.17, but the final report just show 4226.00. Would it be a problem for tax claim?

No text available

101

6 months ago

jmesemanLevel 2

Getting started

I can't find our invoice for our Turbo Tax 2022 Filing? The email that usually is sent didn't arrive last year.

No text available

132

6 months ago

veegs42Level 2

Getting started

Re: Ihow can I removed a spouse I'm not married

i have already made myself single but it continues to carry over teh information i input about my partner. we will be common law this year, 2026, and i mistakenly put it as last year as its when we moved in. but now i cannot remove the information from my profile and file online. i need to delete the form 30300 but i do not see an option to delete! 

6 months ago

delmonico3481Level 1

Getting started

I was off work for 4 months, and WorkSafe paid my employer who then refilled my sick bank. Now TurboTax is claiming my T5007 as income, but it's not.

Basically I'm being taxed twice on that, because it's already included in the T4 from my employer, and is making it look like I made more money that I actually did.

171

6 months ago

mderhallLevel 1

Getting started

Why does my 2025 tax return show other employment income when I don't have any?

No text available

131

6 months ago

anne-c-moleskiLevel 1

Getting started

How do I claim Disability on my Turbo Tax

No text available

6 months ago

bridgetmsau-16Level 1

Getting started

How do I change the return package I have for 2024 and start over?

I believe I am in the wrong package for filing my 2024 taxes. I need to change what kind of package I am using, but am unsure how. Is there a way to delete my current return file and start over, or is there a way to switch over?

181

6 months ago

haylea-sandyLevel 1

Getting started

1. I am making tax instalment payments - do I add biweekly payment or full amount owing2. I was issued RC210 - but did not request nor received payment - do I add or no

No text available

111

6 months ago

Barry67Level 1

Getting started

i purchased a deluxe online edition for $40 for 8 returns and your asking for $150 more whats up?

where did i go wrong?

6 months ago

ychan99Level 1

Getting started

Installed the Turbo Tax software to my laptop. Did the first return and won't let me file. Message: "Turbo Tax unable to download updates. Error Code: TT801.

No text available

181

6 months ago

muyal-perlaLevel 1

Getting started

Can I complete a tax return for my adult daughter, how do i set up account?

can i complete a tax return for a 3rd party?

111

6 months ago

user17747240041Level 1

Getting started

Where can i find my activation code for previous versions starting from 2021, It shows i own the product under "Products & Billing" but there is no receipts or codes

I need access to all version i own from 2020+

101

6 months ago

s-powell15Level 1

Getting started

I have shares in an american company is the max cost and cost at year end based on the number of shares i own multiplied by the share price?

No text available

6 months ago

m-ingrouilleLevel 1

Getting started

I am considering TuboTax for 2025.However I can find no detail / video tutorials / pricing for family filing as I have done in the past with other software packages.??

Does the $40 fee for DIY filing allow and cover a family. Husband, wife and dependant student?

121

6 months ago

d-lalwani272Level 1

Getting started

If you live in Ontario but your employer is in Manitoba (remote job), do you have to fill in anything additional to get tax back?

No text available

121

6 months ago

user17748840716Level 1

Getting started

Why do I don’t want to pay CAD $90 to turbo tax? I did my taxes myself without any assistance.

No text available

6 months ago

andreafooteafLevel 1

Getting started

How do I adjust a prior year tax return

No text available

6 months ago

ingyk13Level 1

Getting started

I want to delete an unfiled tax return and don't wish to start another. Answers to old similar posts don't seem to apply but I simply want to 'delete'.

No text available

131

6 months ago

iolandahdbLevel 1

Getting started

Can I use my husband's QC refund to pay my own QC owing?

No text available

6 months ago

user17747520596Level 1

Getting started

The license code I got from Costco is invalid (Error Code: 607) when I tried to install turbotax.

No text available

211

6 months ago

waynespeller1Level 1

Getting started

can i use my turbotax account to file my daughters taxes

No text available

6 months ago

song9537Level 1

Getting started

How do you download full T1 form rather than condensed form?

I need to print full T1 form but site is only letting me print condensed version. Where do we access full form?

6 months ago

tpjrothLevel 1

Getting started

Do you not get a choice of what level of Turbotax you get when you are ready to file?

No text available

101

6 months ago

josephtavano2000Level 1

Getting started

i cant see the option to refile my 2024 return on my account. It just gives me the option to refile 2025. I used the same account in 2024.

No text available

6 months ago

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