TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

sailormercury427

Level 2

Question

W2 box 18-20 Kentucky Duplicate Error

Forum|Forum|4 years ago
April 12, 2022
2 replies
0 views

I have been running the final Error check on my taxes and it keeps claiming I have an error (duplicate entry) where I enter Boxes 18-20 of my W2. However, I'm entering exactly what the W2 says but the software still wont let me continue. How do resolve this?

Level 10

Sometimes the only thing you can do is to delete the W-2 and re-enter the W-2 and see if that eliminates the error.

sailormercury427Author

Level 2

I've done that 5 times already

Level 10

Is there more than one W2 on your return? When you went into the State return did you enter the information again? Have you tried to delete the Kentucky Return and then add the Kentucky return back and go through the questions to see if that clears the problem.

It's hard to say whether it is in the W-2 or the State return that is presenting the error.

Level 2

Same problem. I have reentered several times