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Level 1
February 23, 2020
Question

Prepaid Card

  • February 23, 2020
  • 1 reply
  • 0 views

I ordered my prepaid card replacement for the 3rd time today. Verified mailing address is correct. My refund is supposed to deposit on 2/26. What happens if my card is not activated and the IRS tries to deposit my refund?

    1 reply

    Level 14
    February 23, 2020

    Your refund will be deposited and stay there until you activate your card. Please see the information below for assistance when your card arrives.

    Please see the information below for assistance activating your card:

     https://secure.turboprepaidcard.com/account/activate-card

     

    Please see the TurboTax FAQ below for more information on the Turbo Card.

    https://turbodebitcard.intuit.com/help-faq-s

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