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Level 2
April 6, 2026
Question

error 102345

  • April 6, 2026
  • 1 reply
  • 137 views

I save a backup file within the Document folder inside my computer. Today, I am ready to file, but ran into an issue.  Normally, I loaded the program the backup file would automatically load as well, but not this time.  So, I decided to load the file manually, but got an error code 102345.  I am frustrated as I spent numerous hours working on it.  Anyway suggestion that I can take to avoid a redo?

Thanks,
Long

    1 reply

    GabiU
    Level 13
    April 7, 2026

    While in the program, select "Online" > "Check for updates". See Error 102345 or Error 1932147737 occurs while opening a tax file for more information. Hope this helps! Let us know. 

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