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Level 1
March 11, 2026
Question

Complaint

  • March 11, 2026
  • 1 reply
  • 33 views

I paid for the "Expert Assistance Premium" service.  The Turbotax agents provided information on two significant points that was completely incorrect.  With the help of ChatGPT, I figured out how to correct the bad advice.  So I paid a premium price for assistance that, if I had acquiesced, would have cost me many hundreds of dollars. I would like to lodge a complaint giving the details.

1 reply

Level 15
March 20, 2026

What advice did the tax experts give you that ChatGPT corrected?

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