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Level 1
June 1, 2019
Solved

Cancel online /wanted the program downloaded only.

  • June 1, 2019
  • 3 replies
  • 28 views
How to cancel and do the download program?
Best answer by DoninGA

Clear the return and sign out.  Click on My Account at the top of the online program screen.  Click on Clear & Start Over.  

Go to this website to purchase one of the 2016 desktop CD/Download editions -  https://turbotax.intuit.com/personal-taxes/cd-download/

3 replies

Level 2
June 1, 2019
Right, what do I do now, hit "Back to search results?
DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 1, 2019

Clear the return and sign out.  Click on My Account at the top of the online program screen.  Click on Clear & Start Over.  

Go to this website to purchase one of the 2016 desktop CD/Download editions -  https://turbotax.intuit.com/personal-taxes/cd-download/

VolvoGirl
Level 15
June 1, 2019
Do you have another computer to install it on?  You can't install it on XP anymore
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-system-requirements">https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-system-requirements</a>