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Level 2

Question

2021 form 8839 available?

Forum|Forum|4 years ago
February 4, 2022
9 replies
0 views

Unable to file. Turbotax says waiting on finalized form to become available.

TurboTax Online

DoninGA

Level 15

Form 8839, Qualified Adoption Expenses for tax year 2021 is estimated to be finalized and available in TurboTax on 02/17/2022

Go to this TurboTax website for IRS forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html

ESTP

Level 2

I am inquiring why Form 8839 is not yet available in Turbotax when it was published by the IRS on 2 January 2022? Thanks.

edwardk756-gmailAuthor

Level 2

Exactly published on January 2. 2022. by IRS the form should have already available in TurboTax software.

krishiller25

Level 2

I've called twice now, they keep telling me the form isn't available. I told them that other tax agencies are already filing them and people have already gotten their returns. I already paid for the service, plus all the paperwork is done, I really don't want to take a refund and have to input it on another companies website but this is getting ridiculous. I called and requested a manager call me back ASAP, still waiting for them to contact me back

SCRusso

Level 2

Agreed. We have a business and I have gotten through all the entering of information and my payment has processed...but can't file yet. This is not professional at all. Other platforms are filing with the form. TurboTax you can do better!

SForrestLO

Level 11

It may take longer for one form or another to show up in TurboTax for multiple reasons. Our goal is to provide you with the most accurate information possible. As part of this process, we communicate often with the taxing agencies.

For up-to-date status, refer your customer to the federal and state forms-availability articles.

IRS forms availability table for TurboTax individual (personal) tax products

State forms availability table for TurboTax individual (personal) tax products

If the form becomes available sooner than currently published on that Help Article, the article will be updated to provide the new availability date.

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SCRusso

Level 2

Still unacceptable. You've already processed my payment but I can't file now. Date of form pushed to 3/3 now?! Other platforms have the form available. Maybe I should take my business elsewhere.

AGIRL7768

Level 2

Dealing with the same issue myself. It's about to cause me to use other software for the first time.

Twilliamsrn08

Level 2

I have been a turbo tax user for years, and I definitely don’t like change, but I am so upset they don’t have this form available, I’ve never had this issue with them before. I decided to file with taxact.com instead and form 8839 is available through their site, my Federal was accepted in about 10 minutes, still waiting on the state to be accepted, but I’m sure it will be accepted shortly, turbo tax has unfortunately lost my business.

Twilliamsrn08

Level 2

Also with taxact my state was accepted in 30 minutes. I also do a lot of family members taxes and I will be using taxact instead of turbo tax!

JANE SHAVER

Level 2

https://www.irs.gov/pub/irs-pdf/i8839.pdf

Here Turbo Tax download this and get it in gear!!.

krishiller25

Level 2

I called twice in the past 2 days and complained, finally I asked for a refund (2-3 weeks for refund) and went home and just went thru all the forms I submitted on TurboTax and just filled them in on Tax Act, took me less than 1 hour, and e filed them tonight. All for $24.95. I won't be using TurboTax anymore going forward, because obviously they don't have their crap together

MontyB

Level 3

Turbo Tax has lost my 10 year business as of this year!!!! Due to this form not being available, date change 3xs. I filed with HR Block and was accepted under 5 mins. Requested a refund from TT which was denied!!! They will NEVER get me again and it's a shame because I prepare over 2 dozen of my family & friends here as well, but I will be preparing them with HR Block as well!! This SO VERY UNPROFESSIONAL OF THEM!!!!

Gingerly421

Level 2

Thank you so much for your responses. When I realized TurboTax is the reason I can't submit my taxes, I couldn't sleep, so last night I got out of bed at 1:30am and went to taxact. And my taxes were submitted and accepted by 3:30am. Such a relief.

krishiller25

Level 2

Has anyone that filled under tax act with form 8839 had any updates on their transcripts or WMR as of yet? I filed on February 17 and haven't had any movement as of yet, but I filed my parents return on turbo tax 3 days later without firm 8839 and they are getting their return on March 1st. It seems last year took almost 2 months to get our return with the adoption credit, is this the norm or are they just taking forever for me?

drew3587

Level 2

I filed my tax’s with Tax Act because they have form 8839. I filed on February 17th. Still no movement as of today. I check every day since filing and it seems like with form 8839 tax’s are taking a little longer.

Anamechia

Level 2

has anyone been able to get their form yet? I got an email saying it is available but I do not know how to access it.... help please

MarilynG

Level 15

To claim the adoption tax credit in TurboTax:

Open or continue your return if it isn't already open
Search for adoption credit and select the Jump to link
In the Did you pay any adoption expenses in 2021 or earlier? or the Credit for Adoption Expenses screen, read the information and, if you qualify, answer Yes
Continue answering questions until you're finished

Click this link for more info on the Adoption Tax Credit (Form 8839).

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krishiller25

Level 2

Has anyone that filed with TaxAct had any movement with their return since filing? I filed on February 17th and it hasn't moved at all and transcripts haven't changed yet either.