How do I change my email address
New Member

How do I change my email address

 
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Level 1

Get your taxes done using TurboTax

Go to Intuit Account in the bottom of the black column

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New Member

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For the last 4 years I've used a certain user name and email address. I've recently changed my user name and password. How can I sync or transfer my old tax return information to my new email?

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New Member

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How do I change my email address 

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Employee Tax Expert

Get your taxes done using TurboTax

Please follow these steps: 

  • Log into your TurboTax online account.
  • Select Intuit Account in the lower left corner of the screen.
  • Click on Sign In & Security.
  • Select Edit next to the information you want to update.
  • Update the information.
  • Click Save.

See also this.

 

 

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Returning Member

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i tried that and it says invalid credentials, i no longer have my old email address and now i cant finish my taxes. can i send it to my phone # instead?

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Employee Tax Expert

Get your taxes done using TurboTax

Yes you can get code sent to your phone.  Here is a link to help with getting code for forgotten information.  If needed, you can also go here for account recovery options.  

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New Member

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this sight is totally worthless! I need to change email address since I recently retired and can't find Intuit account tab anywhere. Someone please call to help me find it!!!!!

 

Mark Kasper

[phone number removed]

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Employee Tax Expert

Get your taxes done using TurboTax

The "Intuit Account" is not a tab, but a "selection" from the left hand menu after you sign in to your account.   

 

As noted by JamesG above, please follow these steps: 

  • Log into your TurboTax online account.
  • Select Intuit Account in the lower left corner of the screen.
  • Click on Sign In & Security.
  • Select Edit next to the information you want to update.
  • Update the information.
  • Click Save.

if you are still having trouble try this site for account recovery options.

 

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New Member

Get your taxes done using TurboTax

I cant open my account. The email address needs updated.  Trying to do my taxes

 

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New Member

Get your taxes done using TurboTax

How do I change my email account that listed

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Employee TurboTax Specialist

Get your taxes done using TurboTax

For instructions on updating your email address, please see the below FAQ:

How do I change my TurboTax account email?

@tbelcher

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New Member

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This is my new email address is [email address removed] 

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Employee TurboTax Specialist

Get your taxes done using TurboTax

@srodriguez64 As Michelle noted above, please see the TurboTax FAQ below for instructions on how to update your email address:

How do I change my TurboTax account email?

 

Sometimes people find they have multiple TurboTax accounts under different emails also. You can check by doing an account recovery request. This will list any and all accounts you have.

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