form 1116 wont print out
I have 3 years of foreign tax credit carryovers and I have a foreign tax credit this year that I need to carryover.
I am using TurboTax premiere online version that I use on my desktop.
The form 1116 is in the software but when I go to print it out, it won't print. I have tried all the troubleshooting steps including deleting the form and inputting all of the data again. I spent over 5 hours on this yesterday. I called customer support. The first person hung up because she was clueless, the second person in product support insisted that I delete the program and reinstall it.
Turbotax states that the form won't print out if I have foreign tax credits from dividends only. This makes NO SENSE. I need form 1116 to print out so that their is a documented history of my foreign tax credit carryovers for when I use them in the future. I explained this to the product support person and he insisted I had to delete the program and reinstall.
So frustrating. Even more frustrating that turbotax support cannot help after waiting 1.5 hours on hold
