Where is my debit card

[mppsr01]

Turbo debit card

[MichelleLO]

If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call  toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. When contacting Customer Care, do not choose option 2 as directed, it will repeat a few times then you will get more options to reach a person. 
Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information. 

[Kaneesha]

It has been over a MONTH!!!! I NEED MY CARD TO FEED MY CHILDREN. WE HAVE NO FOOD IN THE HOUSE. THIS IS RIDICULOUS. I NEED TO BE CONTACTED ASAP!!!!

[TerukoL]

If it has been more than 10 business days since you signed up for the card, please call toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. When contacting Customer Care, do not choose option 2 as directed, it will repeat a few times then you will get more options to reach a person. 

Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information. 

[Kaneesha]

This will be the third time that I ordered the card. I verified my address and info. This is not right

[CassLO]

@Kaneesha If it is past 10 business days, please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options. You can also click the link below for information regarding not receiving your Turbo Visa Debit Card:

When will I receive my Turbo® Visa® Debit Card?

You may also submit a request for assistance here: Submit a request – TPG - Taxpayer