Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 22, 2023 6:29:25 PM

Where can I get the refund request form? An agent said she'd email it to me but never did, and that was last week.

According to the agent, I was overcharged by TurboTax for Deluxe.

0 7 3663
7 Replies
Level 9
Mar 22, 2023 7:41:22 PM
Intuit Alumni
Mar 23, 2023 8:17:26 AM

Since you have already paid, please feel free to contact Customer Support so they can assist you. You will want to use the keywords billing issues when you call so you get to the right person.

@mrgd838 
 

New Member
Mar 26, 2023 11:53:48 AM

I was triple billed.1 refund in checking account.So I’m still being double charged 

Intuit Alumni
Mar 26, 2023 1:57:53 PM

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

New Member
Feb 28, 2025 4:03:24 PM

I paid for turbotax American by mistake. I needed Canadian version. Can I get a refund to my credit card.

New Member
Feb 28, 2025 4:07:03 PM

Where can I get the refund request form?

 

Expert Alumni
Feb 28, 2025 4:13:04 PM

Please see this TurboTax Help Article for details on requesting a refund: How do I request a refund for my TurboTax product?

 

@Leannesteven2