TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
On the IRS site you are also offered the use of an app called IRS2Go
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers
The IRS expects to issue most refunds in less than 21 days after being accepted. Turbotax gives an estimated date based on the IRS's 21 day timeframe. So it all depends on the IRS and how fast your tax return moves along in the system. TurboTax does not receive any updates from the IRS.
When will I get my IRS tax refund?
Also, taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund hold. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February.
Some 2019 federal refunds are delayed due to the PATH Act
Once your e-file status on TurboTax shows the IRS "Accepted" your return, you can then begin to track your Federal refund, visit the Where’s My Federal Refund? site You may also download the IRS2Go app to check your Federal refund status
Note: You will need your social security number, filing status, and refund amount in order to track your refund.
If your return is still pending and not accepted yet by the IRS, you will need to wait until it's accepted to check the status on the IRS website. Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. Also if you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees.
You can track the status of your state return by following the directions in the following TurboTax FAQ.