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New Member
posted Jun 7, 2019 3:53:09 PM

Track my federal refund

It has been over 3 weeks.  How do I track the status of my federal refund?

1 66 24627
1 Best answer
Level 15
Jun 7, 2019 3:53:16 PM

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go

24 Replies
New Member
Jun 7, 2019 3:53:11 PM

How long is it taking to receive the federal tax return

Level 2
Jun 7, 2019 3:53:13 PM

this   is worthless i have now wasted  4 hours trying to get answers and help and     cant get a liv e agt    or  a response

Level 15
Jun 7, 2019 3:53:15 PM

@bap2 You are posting to a two year old thread.  No wonder no one paid any attention to it.  However, the answer below is still correct--if your return was accepted, then only the IRS has any information.  TurboTax does not know what the IRS is doing with your refund.  You can only track it on the IRS site.  You have to enter your SSN, your filing status and the exact refund amount from line 20a of your 2018 Form 1040 to track your federal refund.

Level 15
Jun 7, 2019 3:53:16 PM

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go

New Member
Jun 7, 2019 3:53:24 PM

Thank you!  This is exactly what I needed to know to track my federal refund!

New Member
Jun 7, 2019 3:53:27 PM

is thwre a phone number to call

Level 15
Jun 7, 2019 3:53:28 PM

800-829-1040

New Member
Jun 17, 2019 4:33:07 PM

I send my taxes on the mail on April 13 I got my state tax return

But I'm still waiting for my federal tax I'm getting worry what about if it got lose on the mail and the federal government never got it

I try to check on the IRS web site but it said no match

Any suggestions

Level 15
Jun 17, 2019 4:45:01 PM

Did you mail federal and state in separate envelopes?  Federal goes to a different place.  Some people have been mailing both together to the state.

 

And Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined. 

Returning Member
Nov 22, 2019 5:57:07 AM

i never got my federal tax return for 2018 where did it go?

Level 15
Nov 22, 2019 6:47:10 AM

@richardtaylor2010 

Was your return accepted?

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20a of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

Intuit Alumni
Jan 21, 2020 2:58:02 PM

Refunds take about 21 days after the IRS has accepted your E-filed tax return. Please see below for more information. 

 

https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589

Level 1
Feb 7, 2020 3:03:20 AM

I submitted my tracing information to irs.gov and it keeps saying wait 24 hours, I filed on Feb 1st 

New Member
Feb 11, 2020 12:17:24 PM

How do you know if your taxes went through

Level 15
Feb 11, 2020 12:18:35 PM

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  

Intuit Alumni
Feb 12, 2020 8:26:43 PM

@RainaD99
 

Per the IRS, most refunds are received within 21 days from the time a return has been accepted (received). For the most up-to-date information regarding the status of your tax return and a specific date of when to expect your refund, please visit the IRS Where's my Refund? site.

For additional information, please see the TurboTax FAQ When will I get my IRS refund?

To track the progress of your state tax return, see the TurboTax FAQ How do I track my state refund?

 

New Member
Feb 17, 2020 10:48:37 AM

It's been 3 weeks. When will I get federal returns 

Intuit Alumni
Feb 17, 2020 10:53:02 AM

The IRS issues most refunds in about 21 days, although some returns take more time to review.  Returns with the EIC or Additional Child Tax Credit may take a little longer to be deposited due to the PATH Act.

 

When will I get my IRS tax refund? - Community

Returning Member
Feb 20, 2020 3:58:07 PM

Trying to find out when I will get my refund  accepted on 27 Jan it just says processing

Intuit Alumni
Feb 20, 2020 4:05:55 PM

TurboTax does not receive updates from the IRS once they have accepted your return. The IRS issues most refunds in about 21 days, although some returns take more time to review. To find out where your refund is, first check your e-file status. If it's been processed and accepted, you can begin to track your refund at the IRS Where's My Refund? site.  You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status. The IRS will issue your refund when your return is approved.

 

Paper-filers: The IRS asks you wait 4 weeks after you mail your return before looking up your refund at Where's My Refund? 

If it has been more than 21 days since your return was accepted, you can call the IRS directly to check on your refund status.

 

Please click When will I get my IRS tax refund? to learn more.

https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589

Not applicable
Mar 1, 2020 1:39:06 AM

I have did my taxes January 2 8 of last month I want to see what is going on with my federal refund and why haven't I got it yet

Intuit Alumni
Mar 1, 2020 8:14:01 AM

Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually overnight) so you will just usually need to check once a day. 

The IRS reports that they issue 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund delay. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act For more on the timing of your refund please see this TurboTax FAQ.

Please see these TurboTax FAQ's on why some tax return refunds may take a while to be released and what steps you can take:

If you are concerned and it's been over 21 days since your tax return was accepted by the IRS and you decide to call them here are some tips when contacting the IRS at 1-800-829-1040:

  • First choose your language. 
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378

Level 2
Mar 9, 2020 8:48:43 AM

I was checking to see why it's taking so long for me to get my federal tax I already got my state what is going on with my federal tax when I go to the IRS it says still processing it's been more than 21 days I call IRS no answer it hangs up on me I would like to know what is going on with my federal please 

Level 15
Mar 9, 2020 8:49:32 AM


@haroldandbrenda wrote:

I was checking to see why it's taking so long for me to get my federal tax I already got my state what is going on with my federal tax when I go to the IRS it says still processing it's been more than 21 days I call IRS no answer it hangs up on me I would like to know what is going on with my federal please 


If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.