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Level 2
May 11, 2020
Solved

Stimulus

  • May 11, 2020
  • 1 reply
  • 8 views

I am a disabled non-filer, and have not been required to file taxes for many years because I do not have taxable income.  on 4/10 I used the Turbo Tax non-filers form in order to ensure I get the stimulus payment, especially as I have dependents.  I cannot get any status updates whatsoever on the IRS tool, and when I try their non-filer tool, it says they already have my info. I receive both SSI and disability and have received nothing yet. I don't know if this is a TT screw up (I do not have any kind of TT card and never have). I am consistently getting constantly changing information, so some concrete information would be really nice. Is TT holding on to my stimulus? Should I attempt to contact the IRS? Should I just wait?

Best answer by bluedeb

TurboTax has nothing to do with your stimulus money & they are not holding it.  It is up to the IRS when the stimulus money is issued.  The non-filers option is an IRS app not a TurboTax one.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

The following scenarios can help you decide if you need to use the IRS's Non-Filers: Enter Payment Info Here tool to get your Economic Impact Payment. You can find this tool only on IRS.gov.

 

This new tool is designed for people eligible for the Economic Impact Payment who did not file a tax return for 2018 or 2019 and who don't receive Social Security retirement, disability (SSDI), survivor benefits, supplemental security income (SSI), Railroad Retirement benefits, or Veterans Affairs Compensation and Pension (C&P) benefits. If you received these benefits, don't have a qualifying child under age 17 and your spouse, if any, also received these benefits, you don’t need to use the tool. However, you can use the tool to claim the $500 for each qualifying child under age 17 or claim $2,400 as a married couple even if you receive these benefits. You have until noon on May 5, 2020, to register to receive the additional amounts with your automatic payment. These additional amounts will be paid this year if the IRS receives your information before the deadline. If you do not register this information before the deadline, you can file a tax return next year to claim the additional amount.

 

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

 

  • You are required to file a tax return, but:
    • We haven't finished processing your 2019 return
    • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.

 

  • You don't usually file a return, and:
    • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
    • You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
  • You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.

1 reply

bluedeb
Alumni - Champ
bluedebAlumni - ChampAnswer
Alumni - Champ
May 11, 2020

TurboTax has nothing to do with your stimulus money & they are not holding it.  It is up to the IRS when the stimulus money is issued.  The non-filers option is an IRS app not a TurboTax one.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

The following scenarios can help you decide if you need to use the IRS's Non-Filers: Enter Payment Info Here tool to get your Economic Impact Payment. You can find this tool only on IRS.gov.

 

This new tool is designed for people eligible for the Economic Impact Payment who did not file a tax return for 2018 or 2019 and who don't receive Social Security retirement, disability (SSDI), survivor benefits, supplemental security income (SSI), Railroad Retirement benefits, or Veterans Affairs Compensation and Pension (C&P) benefits. If you received these benefits, don't have a qualifying child under age 17 and your spouse, if any, also received these benefits, you don’t need to use the tool. However, you can use the tool to claim the $500 for each qualifying child under age 17 or claim $2,400 as a married couple even if you receive these benefits. You have until noon on May 5, 2020, to register to receive the additional amounts with your automatic payment. These additional amounts will be paid this year if the IRS receives your information before the deadline. If you do not register this information before the deadline, you can file a tax return next year to claim the additional amount.

 

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

 

  • You are required to file a tax return, but:
    • We haven't finished processing your 2019 return
    • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.

 

  • You don't usually file a return, and:
    • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
    • You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
  • You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.

synderrynAuthor
Level 2
May 11, 2020

Turbo Tax had a non-filers tool before the IRS did - that's where I input my information. Several times since the IRS has implemented there's, I have tried to make sure they have it. The information is already there, and when attempting to submit, I get the following message:

Here are some reasons why your return could not be sent to the IRS.

 

This return has already been filed
  1. This return could be in process or has already been accepted by the IRS. Check your e-file status using the "Check E-File Status" button at the top of Step 1 or Step 2 of your return.
  2. Check your return to make sure your Social Security numbers are correct.
  3. This could be an indication of a tax-related identity theft. If you continue to receive this message, you should take these steps:
    • Visit www.irs.gov/identitytheft to complete Form 14039, Identity Theft Affidavit.
    • Print and mail your tax return, including the Form 14039 and copies of state or federal identification.

I have checked all the info before the May 5th deadline to ensure it was correct. When I do the "Check E-File Status" button I get this: "No return with this Social Security Number has been transmitted from this account.

If you have created more than one account, please check your e-file status in the account from which your return was transmitted.", likey because I submitted the information through Turbo Tax. 

 

Some people who claim to be on SSDI or SSI have claimed to have received information from the Get My Payment tool, even if all it says is you are eligible. I don't get that. It's highly confusing, and knowing WHEN to expect it would be REALLY HELPFUL when trying to plan to pay bills, rent, and buy groceries. 

Critter
Level 15
May 11, 2020

Ok ... since you used the TT non filer tool and it was accepted then you cannot refile it again ... that is why the IRS tool is rejecting the second filing.   Nothing you or anyone else can do but wait until the IRS processes the return you filed and issues you the stimulus payment.  Unfortunately the IRS staff as been cut to the bone due to the virus and are just now getting back into the office ... it will takes weeks for them to catch up with all the returns that have been stacking up so patience will be needed.  Check the IRS tool every couple of days to see your status ... also make sure you are entering the mailing address EXActLY as you have typed it on the form 1040 ... do not use the APT section.