Skip to main content
Level 2
February 24, 2020
Question

Ohio state tax

  • February 24, 2020
  • 3 replies
  • 25 views

I was not ready to file my state tax, but when I put my credit card info in, I was  charged for both! It did not give me the option to check, it just automatically charged!  I need to have the state removed and credited.  The website is misleading.

 

    3 replies

    Hal_Al
    Level 15
    Level 15
    February 24, 2020

    This is mainly a user community forum, so nothing account-specific can be handled here. Request for refunds should be directed  to TT Support. https://turbotax.intuit.com/support/contact/  use the term “billing issues” in the question box, not "Refund" or it will just give you the IRS phone number to check your refund status. 

    12c3k55Author
    Level 2
    March 18, 2020

    My account was charged for filing of my taxes, but I didn't finish them and didn't want my state filed.  How can I see if anything has been completed for me?

    Level 14
    March 18, 2020

    E-filing a tax return you have to click on a large orange button labeled "Transmit my returns now".  If you did not click on that button in the file section of the program then nothing has been filed.

    To double check the status of your return you can go here to ensure your filing is complete: https://turbotax.intuit.com/tax-tools/efile-status-lookup/  

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"