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New Member
posted Apr 21, 2020 1:49:45 PM

My tax papers had been accepted on 3/04/20. It is now 4/21/20 and i havent recieved any money. Why are yall not doing your jobs?

0 4 450
4 Replies
Level 15
Apr 21, 2020 2:02:17 PM

If your tax return was accepted, it is all up to the IRS now.  And they are working like crazy to process millions of tax returns and process and send out millions of stimulus checks.

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

New Member
Apr 21, 2020 2:07:30 PM

Wrong. Thats why i pay for plus. 

If i wanted an answer i could find on google in 3 seconds i would have asked

Level 15
Apr 21, 2020 2:11:36 PM

https://ttlc.intuit.com/community/choosing-a-product/help/what-s-included-in-plus-help-tools/00/26430

 

Try calling customer support since you have PLUS.  They will have no answers about your refund--since the IRS does not tell TT anything after your return has been filed.  But give it a try.

Level 15
Apr 21, 2020 2:12:13 PM

Once the IRS has your tax return TurboTax is totally out of the picture.   Even if TurboTax has a way to talk to  the IRS Federal privacy laws prevent the IRS from talking to anybody other than you about your tax return.

 

**********************************************************************************************
**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
**********************************************************************************************

TurboTax only gives the general IRS (most returns are processed within 21 days) date. The actual date is known only by the IRS. TurboTax also does not adjust the general date for anything on the tax return. TurboTax receives no feedback from the IRS after filing.

The IRS says most refunds will be issued within 21 days - some faster, some longer.

Each tax return is evaluated on it's own merits. There is no first-in-first-out. Two similar tax return submitted at the same time can have totally different processing times based on IRS criteria for examining tax returns that the IRS does not divulge.

Some returns will be held for ID verification or other verification. The IRS will send a letter if they require more information to process your tax return.

https://www.irs.gov/individuals/refund-timing

Check your refund stratus here:
https://www.irs.gov/refunds

Check your state refund here:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund