This is just a user forum. Contact Customer Service
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https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
maybe you can use this to find one. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
Or ask the IRS. Call the IRS at 1-800-829-1040.
You can start a tax return by using this link below.
If you need to print and mail his return, please follow the instructions below. We are sorry for your loss.