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Returning Member
posted Mar 25, 2020 4:46:08 AM

My return said it was accepted on march 23rd but it doesn't show up in where's my refund?

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3 Replies
Level 15
Mar 25, 2020 4:55:59 AM

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Returning Member
Mar 11, 2021 9:43:12 PM

I am having this same issue. My turbo tax account says my return has been accepted. I filed and submitted on 02/16 and when I try and check the status of my refund on where's my refund tool, it doesn't come up on the system. Do you suggest calling the IRS directly? Is this maybe a glitch? 

Intuit Alumni
Mar 12, 2021 9:22:29 AM

@MICHAELCASTRO0105  If your return was "Accepted" by the IRS, be sure you are entering you Federal refund only, prior to any fees being taken out if applicable. If you are filing joint, enter the filers social security number that appears first on the return, when checking your status on the IRS Where's My Refund? site.

If all of your information is being entered correctly then it is most likely due to the post on the IRS site right now. You can check here: Where's My Refund? - Internal Revenue Service but it is posted as follows: "Updates to Where’s My Refund Status Delayed for Some

Sometimes the return status on the IRS Where’s My Federal Refund? site does not update for several days or even longer in normal circumstances.

Continue to check Where’s My Federal Refund?. The IRS usually updates daily, usually overnight.

Please see the links below for more information: