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New Member
posted Jun 4, 2019 7:35:29 PM

My refund was due to be deposited today , and it wasn’t . Why not ?

1 29 34041
24 Replies
New Member
Jun 4, 2019 7:35:30 PM

If you tracked your refund using the Where’s My Federal Refund? tool and it states your refund date was 2/15/2019, IRS asks that if your refund is not credited to your account within 5 business days of your direct deposit date, to check with your bank to see if it has been received. If it has not been received after the 5th business day, then you would need to contact the IRS at 1-800-829-1954 to initiate a refund trace. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete.

https://ttlc.intuit.com/replies/4181364

If you have elected to have your TurboTax fees paid from your tax refund, you may check the status of your Refund Transfer by visiting https://taxpayer.sbtpg.com/login


Level 3
Feb 26, 2020 9:51:44 AM

It won't let me sign in says can't find my info

Intuit Alumni
Feb 26, 2020 10:00:56 AM

Did you use pay with your refund when you filed? 

You can also try calling the WMR automated hotline: 1-800-829-1954 or visit the IRS website.   

Tax returns can disappear from WMR while they are being processed.   

Please see below.   

Why is there no record of my return at Where's My Refund ...  

New Member
Feb 26, 2020 1:28:54 PM

Wheres my refund gave me a direct deposit date of today. I haven't received it and also doesn't say refund was sent. But still gives today's date.  Any ideas? 

Intuit Alumni
Feb 26, 2020 1:37:36 PM

It is possible that the IRS has changed the refund direct deposit date and it is also possible that the refund has been sent to your bank, but Where's My Refund has not updated to reflect "Refund Sent".

 

It can take up to 5 business days for your bank to deposit your tax return into your account. If the status in Where’s My Refund? shows “Refund Sent”, the IRS has sent your tax refund to your bank for direct deposit. 

 

Once your return has been accepted by the IRS, TurboTax no longer receives updates. You will need to contact the IRS  at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update. 

 

When you call, make sure you have the following information:

  • tax year
  • social security number
  • filing status
  • exact refund amount

Returning Member
Apr 17, 2020 9:27:39 AM

My stimulus payment was due to arrive on can’t card ending 2217

New Member
Jan 19, 2021 8:57:29 AM

My irs get my payment said my stimulus check was deposited on January 4th I still haven't received my money what's going on

Level 8
Jan 21, 2021 1:49:59 PM

Regarding receipt of your Stimulus Check, if the IRS site is stating that it was paid out to your bank then I would suggest you first check with your bank. If your bank does not show any record of receiving it, then you should check to make sure that you entered your banking information correctly - most specifically -  your account number because if the routing number and account number don't match for your bank, it would have shown on the IRS site that it was refused by the bank thus prompting the IRS to mail out a check to you. If you haven't changed your banking information in the past year, and you received your refund to your bank last year with no issues, then I would contact the IRS help center. 

 

Here's how to track where your stimulus check is

  1. Wondering where your second stimulus check is? There's a way to see where its at.
  2. You can track your payment at IRS.gov -- just click on the "Get My Economic Impact Payment" tool:

Get My Economic Impact Payment - IRS

 

 

 

New Member
Mar 5, 2021 3:18:22 PM

I cannot get through to the IRS when I call.

 

Intuit Alumni
Mar 5, 2021 3:27:08 PM

Once your returns are accepted by the IRS, TurboTax no longer receives any updates on them. Since all returns are not the same, some people will receive their refunds quicker than others, even if they have been submitted at the exact same time. You can track your refund with the IRS Where’s My Refund link https://www.irs.gov/refunds/

New Member
Feb 9, 2022 11:12:53 AM

Checked the taxpay link says it was funded when cam I expect it?

 

Intuit Alumni
Feb 9, 2022 11:47:22 AM

The IRS releases most refunds with some exceptions, within 21 calendar days after the e-filed return has been approved, not 21 days from the e-filing date.   

You can track your refund here at Where's My Refund?. The IRS FAQ page will cover the details.

 

Please refer to the following article for more information.

When will I receive my refund?  

Returning Member
Feb 22, 2022 3:52:09 AM

The irs said that my deposit date is today but nothing is in my account yet will I get it today

Level 15
Feb 22, 2022 5:41:57 AM

The day has just started, and it can take your bank 1-5 days to credit the deposit.

New Member
Feb 23, 2022 3:22:26 PM

Calm down guys, you’ll be able to get your fix soon enough. 

Level 1
Feb 24, 2022 3:26:45 AM

Some people just want their money.  No need to be an **bleep**.  

New Member
May 18, 2022 2:03:56 PM

Did you ever get your refund?

New Member
May 18, 2022 2:05:05 PM

Did you ever get it?

New Member
Jul 12, 2022 11:03:47 AM

My date was due Friday it is now tuesday I got it deposit to my cashapp can anyone tell me what’s going on!

Level 15
Jul 12, 2022 12:46:54 PM

@Ronndoee12 Who gave you the deposit date?   TurboTax only gives you an estimated date that you cannot count on.  Only the IRS controls when your refund will be issued.  Did the IRS refund site give you the date?

 

Did you get that date here?

 

https://www.irs.gov/refunds

New Member
Jul 12, 2022 1:51:57 PM

@xmasbaby0 @It says this everytimee 

Level 15
Jul 12, 2022 2:21:50 PM

So if the IRS doesn't give you the date then it must have been Turbo Tax.  Turbo Tax only gives you an estimated date for 3 weeks.  That's not a guarantee.  The IRS is taking much longer this year like even 6 months or more.  Sorry you have to keep waiting, nothing you can do.  

New Member
Apr 6, 2023 2:34:46 PM

My refund says it was deposited to my account two days ago and it hasn’t posted to my checking account. What should I do can someone direct me in the right way plz?

New Member
Apr 6, 2023 2:35:08 PM

My refund says it was deposited to my account two days ago and it hasn’t posted to my checking account. What should I do can someone direct me in the right way plz?