I submitted a complaint with BBB regarding the issues with your online system not generating form 1095-A. I would like an immediate response regarding the refund request.

Forum|Forum|6 years ago
March 11, 2020
1 reply
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TurboTax Self Employed Online

DoninGA

Level 15

This is the TurboTax user community forum. You will Not get a response using this forum.

A response from TurboTax,if any, will be posted on the BBB website for your complaint.

lincas210Author

Level 3

@DoninGA Well duh, I know that. This is where the company you work for, TurboTax, suggested I post my question for assistance. I really wasn't expecting a knowledgeable response and I was right.

Critter

Level 15

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/