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New Member
posted Jun 4, 2019 5:50:54 PM

I received a CP301 from IRS. What is this and do I need to do anything?

It is in letter form dealing with my online services account.  

1 34 13771
24 Replies
New Member
Jun 4, 2019 5:50:55 PM

This notice is to confirm that you registered for an IRS online services account, OR because it contains the activation code you requested.

For information related to this document, please visit the following link: https://www.irs.gov/individuals/understanding-your-cp301-notice.

New Member
Sep 14, 2019 11:48:18 AM

ANKS

New Member
Mar 10, 2020 9:41:58 AM

I received an Activation code:  <removed>

My new address is : <removed>

My old Address was <removed>

Richard S.

Intuit Alumni
Mar 10, 2020 9:52:17 AM

Please do not disclose personal information here as this is a public forum. Please call the IRS directly for assistance with your refund questions: What if my IRS refund is taking longer than 21 days?

Expert Alumni
Jun 21, 2020 9:00:31 AM

This notice is to confirm that you registered for an IRS online services account, OR because it contains the activation code you requested.

For information related to this document, please visit the following link:  https://www.irs.gov/individuals/understanding-your-cp301-notice.Show Less

New Member
Aug 29, 2020 1:05:04 PM

I just wanted to check my balances and se if I need to do anything

 

New Member
Mar 12, 2021 2:33:24 PM

what to do next

Intuit Alumni
Mar 12, 2021 2:41:06 PM

@CLMedina21 Can you provide a little more clarity as to your situation?

 

You can contact customer support directly by clicking here

New Member
Mar 22, 2021 10:48:25 AM

Hi, 

I received this IRScp301 letter on Saturday 3/20/2021.

I'm not for sure if this is the correct to letter I suppose to receive to verify my identity? 

I filed my taxes on 2/7/2021 through TurboTax online. I received a text and text to my phone my refund was excepted on 2/12/2021.

Can someone please.......let me know what form I'm to receive if this irscp301 letter is not it?

[email address removed]

Level 15
Mar 22, 2021 10:59:09 AM

CP301 is sent to verify that you’ve registered for an IRS online service.

If you haven’t, you need to immediately call the number on the notice to disable your account.  See Understanding Your CP301 Notice for more information.

Typically, when the IRS suspects that a tax return with your name on it may be the result of identity theft, the agency will send you a special letter, called a 5071C Letter.

Please see the TurboTax article Tips for Handling Identity Verification Requests From the IRS for more information.

New Member
Mar 22, 2021 2:03:25 PM

I submitted my tax on July 25, 2020. I resubmitted it again on 01/14/2021 the tax check should be for $960. I was in the hospital for two months. I did not get my income tax return. Which keep me from getting the $600 or the $1400 checks.Can someone help me resolve my issues?

Intuit Alumni
Mar 22, 2021 2:24:03 PM

Due to the ongoing effects of the pandemic, the IRS is experiencing delays which includes many 2019 tax returns (filed in 2020). You may check your e-file status here and track any anticipated refunds here. Should you need further assistance, I am including contact information for both Turbo tax and the IRS below:

 

Contacting Turbo Tax

 

Contacting the IRS

Level 2
Apr 16, 2021 12:27:53 PM

ITS A CIRCLE JERK !!

Looked up the problem on Redditt and its a continuous non resolution circle of:

getting mailed an activation code

trying to log in to get to the point where you enter code

takes you through entire process of entering the data you did previously

then getting a new activation code mailed

 

I am sitting here with a letter that has the activation code

- but I guess its pointless?

 

Expert Alumni
Apr 16, 2021 4:57:22 PM

@browntbdd  If you are trying to activate your online account, you just enter it once, it matches and you move on with life. If you wait too long and miss the deadline, then you have to start over.

 

If you did not request it, this must be reported as somebody is trying to establish an account in your name. See CP 301 for more information.

Level 2
Apr 16, 2021 5:06:57 PM

I did request the activation letter

 

it came today

i followed the directions within the letter  to a T

I never , ever was allowed to get to a page that simply had me enter the verification/activation code that my Govt agency spent time , money and effort to snail mail to me

 

in trying to resolve this ridiculous conundrum, I found many online who are stuck in the exact same unresolving loop

Expert Alumni
Apr 16, 2021 5:22:03 PM

You're right. I am trying to remember,  I had to help a family member get to it. I think he was clicking on a different link from what he had been trying to get originally. Try them all here.

 

 

Good luck!

 

@browntbdd

New Member
Apr 19, 2021 3:16:58 AM

I have theActivation code where do I put it

New Member
Apr 19, 2021 3:20:05 AM

My activation code is

Expert Alumni
Apr 23, 2021 10:14:35 AM

You only need the activation code if the software requests it during installation or anytime after.  I recommend that you keep it handy along with the tax year information.

New Member
May 1, 2021 8:42:45 AM

I’m not sure what this means.. can someone please explain this letter to me.. I owe u guys for completing my taxes that I haven’t received yet

Expert Alumni
May 1, 2021 11:27:39 AM

This letter was sent to confirm that you registered for an IRS Online Service.

 

Common online services with the IRS include: 

For more information, see: Understanding Your CP301 Notice.

 

If it has been longer than 21 days since you have filed and the return has only been accepted (received) and not approved, see this TurboTax articles for more reasons and what you can do: 

Why do some refunds take longer than others?

New Member
Jun 1, 2021 2:47:51 PM

did not file electronic started electronic filling till dr number was needed then stopped and filed by mail

Level 15
Jun 1, 2021 2:50:46 PM


@ken94 wrote:

did not file electronic started electronic filling till dr number was needed then stopped and filed by mail


Go to this IRS website for a CP301 notice information - https://www.irs.gov/individuals/understanding-your-cp301-notice

New Member
Jun 21, 2021 8:16:34 AM

I have entered where is my refund several times.. answers were from working on it, takes 6weeks to finally we have no record of your return ! Downloaded a letter today 06-21-2021 , 

Tracking ID : [number removed]

Customer File Number : [number removed]

Taxpayer name : [removed]

Tax period : December, 2020  Return : 1040

There  seems to be no way to talk to a person at the IRS ? Can you help ?

Harold 

[phone number removed]