I did not receive full refund
I have used Turbo Tax for the last three years to file and have not had any issues until this year. My refund amount was supposed to be $2,648 and I only received $1,123. Where is the rest of my money!? I do not have any offsets at all. I spoke to the customer representative and he said it does not even show I received any money nor any information from me filing in the previous years. He then transferred me to a higher up representative and she did not help at all. She dismissed my problem and gave me a number to the third party turbo tax uses TPG. I tried calling and I cannot speak to anyone because my ssn is not found in their system. This is absolutely ridiculous, I do not know who to contact anymore for my money. After this I will never use TurboTax again since they just stole my money.
