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Level 1
posted Mar 6, 2022 6:08:21 PM

How do I get a refund for the filing $25? My state taxes have been rejected.

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1 Best answer
Level 15
Mar 6, 2022 8:05:45 PM

You'll need to mail your return, of course.  Here's the TurboTax FAQ with instructions for Filing by Mail.  

 

How do I print and mail a return in the TurboTax for Windows CD/Download software? 

 

To request a refund for your state e-filing fee, you'll need to contact TurboTax Customer Support using the info I'm linking below.  When entering your subject matter, don't use the word "refund".  Instead, use the words "billing issue".  A Support rep will be happy to assist you.

 

What is the TurboTax phone number? 

4 Replies
Level 15
Mar 6, 2022 6:43:08 PM

Have you attempted to "fix" the rejected return?  Try that first, then re-submit your return using e-filing.  You shouldn't be asked to pay again.

Level 1
Mar 6, 2022 7:55:14 PM

Yes, I have tried 2 times.

Level 15
Mar 6, 2022 8:05:45 PM

You'll need to mail your return, of course.  Here's the TurboTax FAQ with instructions for Filing by Mail.  

 

How do I print and mail a return in the TurboTax for Windows CD/Download software? 

 

To request a refund for your state e-filing fee, you'll need to contact TurboTax Customer Support using the info I'm linking below.  When entering your subject matter, don't use the word "refund".  Instead, use the words "billing issue".  A Support rep will be happy to assist you.

 

What is the TurboTax phone number? 

Level 1
Mar 12, 2022 7:58:54 PM

sign in your account use link below

 

Intuit Account Manager

https://accounts.intuit.com/app/account-manager/productsBilling

then click on : 

Want to request a refund? Request or track a refund

then follow instruction, but you have  to provide order number in order to complete request.