Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Mar 19, 2023 7:22:25 AM

Does anyone else that lives outside of Mississippi but works in MS have a problem tracking down their tax refund. DOR says I never submitted

I live in Tennessee.  I am owed a refund. My turbotax acct says that my tax return was accepted 1/25/2023.

0 6 312
6 Replies
Level 15
Mar 19, 2023 7:29:17 AM

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

 

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

Expert Alumni
Mar 19, 2023 9:09:57 AM

Have you checked Where's My Refund? at the Mississippi Department of Revenue. That will have the latest info.

 

DOR does not guarantee a specific date that a refund will be deposited into a taxpayer's financial account and cannot issue written notices to taxpayers to confirm direct deposits. 

 

You may check the status of your refund online at TAP. If you cannot check online, you may call (601) 923-7801. Office representatives do not have any information that you cannot view online in TAP.

Level 1
Mar 20, 2023 8:51:22 AM

Yes I did. I also called another number and spoke with an representative who told me she does not see a submitted state tax return. I was accused 1/25/2023

Intuit Alumni
Mar 20, 2023 11:21:08 AM

Does it show pending if you check online?  If you aren't able to see a status update, so we can take a closer look at your specific situation, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

 

@ektk0910 

Level 1
Mar 21, 2023 1:08:05 AM

No it doesn't show pending and I tried your link and I can't find a topic that refers to mine. DOR is pretty much saying I never filed state taxes. I also tried to sign in to TAP and when asked about my AGI and I give them the dollar amount it says there isn't a match in their records for my ss#

Intuit Alumni
Mar 21, 2023 10:16:07 AM

Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@ektk0910