TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Difference in what was approve for what getting

Forum|Forum|6 years ago
August 19, 2020
2 replies
27 views

When I filed I was told over $12000 I was getting refunded between the two and now seeing what I’m actually getting is over $5000 total, what happened and what went wrong?

Level 15

You expected a $12,000 tax refund? That is a pretty huge refund---maybe you made a mistake and the IRS caught it and reduced your refund. The IRS will send you a letter explaining why your refund is less. No one at TurboTax knows what they did--the IRS does not share any information with TurboTax after you file your return, nor does the state tell TT anything after you file.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 15

Federal and state come separately. At the end Turbo Tax shows you a summary of the net combined federal and state. But that is only for your info.

Where are you seeing the 5,000?