When will the bug(s) in Desktop Version 2025 for Amended Returns be addressed?

Forum|Forum|3 months ago
April 2, 2026
1 reply
155 views

SAME PROBLEM but also the amount calculated is incorrect for the additional tax.

PLEASE STOP telling people trivial delay tactic recommendations. (Clear Cache and Cookies, etc. etc.)

Something is severely broken in the desktop software at least for Amended Returns.

Mine shows a large tax already owed from the start (instead of going to zero as it should and is stated it would.)

I also don't get a 1040X in the printout but rather just a copy of the original filed return. But the bigger problem is the math doesn't work for the delta tax amount.

I have been using TurboTax for over 25 years and it isn't my first time filing amended returns either. I am a software engineer myself, so I am disappointed in the Tech Support delay tactics to avoid admission of obvious bugs.

The only acceptable answer is estimate of when the bug will be fixed and will the software automatically adjust or we need to re-enter the changes.

Vanessa A

Level 15

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"