Skip to main content
TurboTax
Community
TurboTax
TurboTax
S
sab561pag
Level 2
January 25, 2022
Question

Turbo Tax Purchase

  • January 25, 2022
  • 7 replies
  • 44 views

I was told that I would be able to file my taxes for FREE through turbo tax.  In the end your website forced me to purchase turbo tax for $39.  Why?  That appears to be a bait and switch tactic.  Please explain.  Thank you.

7 replies

H
Halljr71
Level 5
January 25, 2022

Same thing for me. But they charged me double for doing just my federal tax return. Instead of $39 it was $78. What a scam

    LenaH
    Alumni - Expert
    LenaHAlumni - Expert
    Alumni - Expert
    January 25, 2022

    TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules.

     

    Simple tax situations covered in TurboTax Free Edition:

    • W-2 income
    • Limited interest and dividend income reported on a 1099-INT or 1099-DIV
    • Claiming the standard deduction
    • Earned Income Tax Credit (EIC)
    • Child tax credits
    • Student Loan Interest Deduction

    Situations not covered in TurboTax Free Edition include:

    • Unemployment income
    • Itemized deductions
    • Business or 1099-MISC income
    • Stock sales
    • Rental property income
    • Credits, deductions, and income reported on schedules 1–3

    @sab561pag

    @Halljr71

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    S
    sab561pagAuthor
    Level 2
    January 25, 2022

    I made 22000 last year, no interest, ACA tax credit.  I should qualify for free return filing.  ????

    A
    affordable2020
    Level 7
    January 26, 2022

    There’s a $39.99 fee to use your refund to pay for taxes. Some people skip over this part and don’t realize it. 

    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins