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Level 1

Question

Credit karma is lyiers

Forum|Forum|4 years ago
February 22, 2022
15 replies
2 views

I was under the impression that I would receive my direct deposit 5 days early my irs where’s my refund says that I been approved and the my deposit will be sent the 24 of this month and I still haven’t seen my direct deposit early I have called credit karma and they literally have no explaiton why would they lie like this my friend got his with credit karma Friday

TurboTax Deluxe Online

Show previous replies

Carmello31

Level 2

I filled my taxes early through turbo tax, credit karma starts advertising receiving my refund 5 days in advance! Still nothing the fact that credit karma hasn’t even updated the tracking status lets me Know allot! It’s a scam & I’m hesitant to file a law suit…..i could’ve gotten it deposited into my bank with early access

Darius13

Level 2

I think we should all file one, because this is just ridiculous. Doing a lil reading led me to see that , intuit/turbo tax and Credit Karma, have all been sued previously for false advertising and the lies they use. Then they settle out but still to stubborn, to admit wrong, or even change there practice's.

Runitpls

Level 2

I actually called and spoke with someone today at credit Karma. I informed them that the irs has accepted and approved my refund and yet their site still says “submitted” as if I filed today. They kept telling me “we assure you that your money will be in your account once we receive it from IRS.” As I stated to them that’s not a good enough response and that it’s even more concerning since the site has not updated not once. I also asked them that since their site is still saying “submitted” is that going to delay my deposit because their site isn’t showing the accurate information. All they could tell me is that they assure me this and assure me that. I also asked about the 5 day advance pay. They claim that whenever IRS sends them the money is when they place it in the account. Even if they pay it out the same day that IRS says it should be there. Which is complete BS! That’s not 5 days in advance! I’m with the lawsuit.

Chavzbx

Level 2

did you ever receive your money from them because the same exact thing is happening to me right now. Literally word for word. They can't even explain why the account was closed. They said they don't have access and for me to keep waiting for a check in the mail.

Laki Johnson

Level 2

Same thing going on with me I filed with them last year also did not get my funds early. The IRS transcript updated today said that my funds will be deposited on 22 February which is five days away. I called them to see why I don’t have my funds, they hung up on me saying that I have to wait for a email. I tried to talk to them through Credit Karma app and they’re going to tell me that they don’t find an account with my information on it and that they couldn’t help me. It’s crazy they are liars. I want to attorney do something about this false advertisement,

dottieshaver

Level 2

I filled my taxes out on February 23rd and I was signed up to get it 5 days early and now here is a month I was just wondering why I had to pay to get it 5 days early and I haven't gotten my return yet

xmasbaby0

Level 15

@dottieshaver

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Dannyknight

Level 2

Need to see if my taxes has been deposited on my checking account yet

CatinaT1

Level 15

Once your return is filed, TurboTax has no control over the processing or the timing when the IRS releases your refund.

The IRS states that most federal tax refunds are issued within 21 days of acceptance, however, some may take longer if they require additional review. Also, by law, the IRS cannot issue EITC or ACTC refunds before mid-February. This applies to your entire refund, not just the portion related to those specific credits.

Here are a few FAQs to help you track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?

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