Why can't I import my W-2?
by TurboTax • 
Updated December 16, 2025 9:52 PM
Possible reasons include:
It's too early (December or January).
Employer's EIN (Employer Identification Number) is missing.
Control Number (W-2, box D) is missing.
Box 1 amount is missing (try substituting the YTD or Year to Date gross federal wages amount from your final 2025 pay stub).
Employer's payroll service isn't a TurboTax Import Partner.
Payroll has shut down W-2 import for the year (April or later).
If you can't import, we'll prompt you to enter your W-2 manually.
