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Why can't I import my W-2?

by TurboTax•230• Updated 2 months ago

Possible reasons include:

  • It's too early (December or January).
  • Employer's EIN (Employer Identification Number) is missing.
  • Control Number (W-2, box D) is missing.
  • Box 1 amount is missing (try substituting the YTD or Year to Date gross federal wages amount from your final 2024 pay stub).
  • Employer's payroll service isn't a TurboTax Import Partner.
  • Payroll has shut down W-2 import for the year (April or later).

If you can't import, we'll prompt you to enter your W-2 manually.