How do I fix error 25625?

Error 25625 happens when cookies are blocked. Here are some fixes.

• Log off VPN.
• If you use a firewall, make sure pf.intuit.com has access.
• Turn off any ad blockers.
• Ensure you're not using incognito or privacy mode.
• Ensure you're using a standard browser such as Chrome, Safari, Edge, or Firefox, and adjust your cookie and pop-up settings for your browser:
  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Microsoft Edge
  • Safari
• When creating a new TurboTax account use an email address that is not already linked to another TurboTax account.