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Level 2
posted Jul 12, 2020 10:10:45 PM

You overcharged me by $50. Why?

I agreed to your ripoff charge of $60 because of my HSA, but now you're charging me $110. Why are you so shady?

1 5 1637
5 Replies
Level 15
Jul 12, 2020 10:12:23 PM

A Deluxe Federal return is $60.   Did you add a state return at $50?   Or did you happen to add MAX Benefits?

 

Be aware that if you choose to pay the fees  out of the Federal refund, there is an additional $40 service fee ($45 for California filers).   You can avoid that fee by paying upfront with credit/debit card.

Level 15
Jul 12, 2020 10:12:53 PM

Did you also prepare a state return?  With online TurboTax it is an extra $50 for a state return.

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

 

 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

Online Deluxe $60  State software $50

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

Level 15
Jul 12, 2020 10:13:39 PM

The state return is a separate $50 fee in Deluxe and above.  See online prices, click on State Additional under the price

https://turbotax.intuit.com/personal-taxes/online/ 

Level 2
Jul 12, 2020 10:16:22 PM

It said the state was free at the start. I agreed to the $60 charge because I have a HSA and it would not let me continue free with one. If I was told it was $110 I would not have agreed. It even showed $60 when I entered my information. I only saw $110 because it was in the email.

Level 2
Jul 12, 2020 10:19:12 PM

Then you should have that posted in the program. When it forced me to upgrade it did not state it was now charging for the state return.