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New Member
posted Jun 6, 2019 9:16:36 AM

Windows 10 error I can not save tax file with updates What file does defender need to recognize

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1 Best answer
Level 15
Jun 6, 2019 9:16:38 AM

Read the following...but your response needs to be something like showing on the last italicized line


From SU @VolvoGirl

"The specific issue is with Windows Defender Security Center Virus & Threat Protection Controlled Folder Access. 

When turned ON it "protects your files and folders from unauthorized changed [should be changes] by unfriendly applications" but blocked me from saving my file. 

The popup message that I got was "Controlled Folder Access blocked C:\Program...\Acrobat.exe from making changes to the folder %userporfile%\Documents" and it did the same thing with "\Desktop" as the last thing in the string of code. 

When we turned that OFF, I had no problem saving my TT file, though it left me vulnerable. 

I have since added C:\Program Files(x86)\TurboTax\Deluxe2017\32bit to the Allowed Apps and turned Controlled Folder Access ON, and everything seems to be working fine. 

Hope this helps.

2 Replies
Level 15
Jun 6, 2019 9:16:38 AM

Read the following...but your response needs to be something like showing on the last italicized line


From SU @VolvoGirl

"The specific issue is with Windows Defender Security Center Virus & Threat Protection Controlled Folder Access. 

When turned ON it "protects your files and folders from unauthorized changed [should be changes] by unfriendly applications" but blocked me from saving my file. 

The popup message that I got was "Controlled Folder Access blocked C:\Program...\Acrobat.exe from making changes to the folder %userporfile%\Documents" and it did the same thing with "\Desktop" as the last thing in the string of code. 

When we turned that OFF, I had no problem saving my TT file, though it left me vulnerable. 

I have since added C:\Program Files(x86)\TurboTax\Deluxe2017\32bit to the Allowed Apps and turned Controlled Folder Access ON, and everything seems to be working fine. 

Hope this helps.

New Member
Apr 26, 2021 2:44:27 PM

I can not save my tax  file after making some changes. What do I need to do.