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Level 1
posted May 9, 2021 7:15:52 AM

Why is my federal and state tax return being rejected? Error code: IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

The AGI matches from last year. I verified this information with the IRS transcript.

0 3 238
3 Replies
Level 15
May 9, 2021 7:24:49 AM

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

 

 

 

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

Level 1
May 9, 2021 12:48:24 PM

Neither entering "0" or "1" worked.

 

I want to try the option "I did not file last year," but I did. Can I be penalized later if I fib just to get my tax return through?

Level 15
May 9, 2021 3:17:45 PM

@nodisrespect No you will not be penalized.  The IRS does not see how you answered a question in the software to get your return e-filed.