Why am I not eligible to get the Free Federal return. I am a single return with only 1 deduction and Turbo Tax wants to charge me for federal and state.

Level 15

Apr 11, 2024 4:44:18 PM

What is not listed as free is not free!

Meet the qualifications and it is free.

https://turbotax.intuit.com/modals/simple-tax-return/

if you do not try elsewhere

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

If you do

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US?uid=luvvzf2k

Level 15

Apr 11, 2024 4:46:03 PM

You are posting your question from a paid version (online "Live Basic") of the software. When you use a paid version you pay separate fees for federal and state. Your fee for the state is the same whether you e-file it or mail it in an envelope. The fee is not for e-filing---it is for using the software---and in your case--for using "Live" tax expert help.

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :

Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

Or—if you live in certain states you may be eligible to use the new IRS Direct File

( AZ, CA, FL, MA, NH, NV, NY, SD, TN, TX, WA, WY )

https://directfile.irs.gov/

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Why am I not eligible to get the Free Federal return. I am a single return with only 1 deduction and Turbo Tax wants to charge me for federal and state.