Your transmission didn't go through
We could not e-file your return for the following reason:
A server problem occurred while processing your e-file. Please try to e-file again and if that fails contact customer service.
Do you have a large number of imported stock or cryptocurrency transactions? If so, please see the below TurboTax help article for assistance.
How do I file my return when I see the Transmission Trouble screen?
If that is not the issue, please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.
If you continue to have issues please reach out to a TurboTax representative for assistance.
Nothing has worked . I tried different browsers even in private mode and different computers . I keep getting the same issue . I paid for software that will not transmit my taxes to be electronically filed and it’s only message is a server problem has occurred . I even tried a different internet provider service as well . Since I paid for the software I don’t feel like I’m getting my moneys worth if I can not file electronically.
I do not have or use nor have I purchased any cryptocurrency at all . I am not involved in cryptocurrency. So that’s not an issue at all
The fee for the Turbo Tax software is to prepare the return, whether it is filed by e-file or mail.
If you are unable to file the return, please follow the instructions to contact us here. @cobra331ci
I’m aware the fee is for the preparation of my taxes but if TurboTax software will not allow me to transmit my taxes filing by efile because of a server issue that is obviously a TurboTax issue not allowing because of a server issue then I don’t see the point of using TurboTax in the future. Other tax software companies do not have this issue and will do what you need it too . All I want is for the software to allow the transmission and not give me a server issue failed to transmit