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New Member
posted Mar 10, 2022 5:35:04 PM

Why am I getting a blank screen after clicking Continue when reviewing my state refund?

After clicking the Continue button, there is a momentary loading symbol then just white.

0 3 1623
3 Replies
Intuit Alumni
Mar 11, 2022 7:52:03 AM

Please see the TurboTax FAQ below for assistance with a blank screen appearing as you are working through your return: 

Troubleshoot blank screens, missing buttons, or missing images

Level 7
Mar 11, 2022 7:55:34 AM

TurboTax ran a lot of updates on Thursday, and this happened to many people on Thursday.  The problem should be fixed soon.  It is nothing that you can fix.

 

Level 15
Mar 12, 2022 10:03:09 AM

@nicktax42 This was a temporary issue and should be resolved now.  So sorry for the inconvenience.